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Keeping your top online priorities working as they should since 1994 

Frequently Asked Questions ...con't 2

Why isn't my email working?

If you've just registered a domain, recently transfered service to TCNS, or completed the order for email service, please allow 24 to 48 hours for the information to propagate over the internet.

If you've had service for some time and it's stopped working, please email the details. We will make every effort to help troubleshoot with priority.

Can my website take orders online?

Yes, your MegaSite hosting package comes with Shopping Cart software and a security certificate. These tools make a credit card transaction easy for your customers and secure. You may also accept payment by cheque, fax, snail mail, paypal and even direct to your bank via a payment gateway linked to your shopping cart.

Can I pay by cheque or money order?

Yes, click on the cheque / money order option on the order form. We'll complete your order immediately upon receipt of payment.

If you don't want to wait, but don't want to give out your credit card information over the internet, you may also call in your credit card details or select the credit card by fax option on the order form. And to make sure we've made it as convenient as possible, you may also pay via telephone banking, online banking or at the ATM.

As we gear up for a second 20 years of service, we invite you to enjoy our many improvements
as much as we look forward to providing them...

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